Information Systems Technician - IT

Fayette Chamber of Commerce (GA); Fayetteville (GA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Benefits

Job summary

Fayette Chamber of Commerce (GA) seeks a full-time IT support specialist responsible for installing and maintaining personal computers and peripherals. Starting salary is $50,402.72 per year with benefits.

The role provides technical support to county employees, handling hardware, software, and network issues on-site, over the phone, or remotely; will set up and upgrade PCs, peripherals, and software. A valid Georgia driver's license is required, with occasional travel to county sites.

Qualifications

• Experience providing technical support for hardware and software.
• Ability to troubleshoot PC hardware, peripherals, and basic networks.
• Customer service focus with effective communication.

Responsibilities

• Provide technical support to county employees via on-site, phone, or remote.
• Set up, install, maintain PCs and peripheral equipment; install software.
• Troubleshoot and resolve wide area network problems.
• Create, complete, and update documentation.
• Attend staff meetings and perform related duties.

Skills

Technical support

Problem solving

Customer service

Telephone support

Education

High school diploma or equivalent

Tools

PC hardware

Networking

Software installation

Job description

This is a full-time position with benefits. This position is responsible for installing and maintaining personal computers and peripherals.

Major Duties Include But Are Not Limited To

• Provides technical support and problem solving assistance to county employees regarding computer hardware and software problems; resolves problems over the telephone, on-site, or remotely.
• Sets up, installs, maintains, and coordinates personal computers and peripheral equipment; installs new and upgraded software packages; installs hard disk drives and additional upgrades.
• Troubleshoots and resolves problems dealing with wide area networks.
• Provides customer service to the end user.
• Creates, completes, and updates documents.
• Operates county vehicles.
• Attends staff meetings to discuss current and future projects.
• Performs other related duties as assigned.

Minimum Qualifications

• Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Possession of or ability to readily obtain a valid driver's licenses issued by the State of Georgia for the type of vehicle or equipment operated.

Starting Salary - $50,402.72

To Apply - Fayette County, GA