IT Technician II - Network & Systems Support Lead

Marvin; Baker City (OR); On-site; USD 29,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid parental leave

401(k) retirement savings match

Wellbeing account

Better Living Day!

Profit sharing

Volunteer opportunities

Brighter Days Fund

Job summary

Marvin is seeking an Information Systems Technician to mentor the team, support the IT strategy, and assist in the administration of networks, servers, and security. The role includes project participation, helpdesk tasks, and equipment deployment across on-site and off-site users.

You will install and configure computers, printers, network devices, and related peripherals; support cabling, video conferencing, and A/V systems; and maintain thorough documentation while promoting cost-effective IT

Qualifications

• Associate degree in computer/network support or equivalent experience.
• Proficiency with Microsoft Windows-based clients and servers.
• Proficiency with Microsoft Office applications.
• Experience with networking devices, principals, and protocols.
• Experience with Microsoft Active Directory, DNS, DHCP.
• Knowledge of IT Infrastructure security.
• Training in scissor and boom lift is required.

Responsibilities

• Assist in the administration and support of Network and Systems Management.
• Assist in managing security and support of SharePoint site.
• Participate in IT project development, solution modeling, and execution.
• Participate as a member of the Helpdesk to log and resolve support incidents.
• Participate as a member of the work order system to log labor, order parts and equipment, create and close IS
• Troubleshoot, repair, and perform preventive maintenance on network equipment, servers, computers, printers, scanners, and other devices.
• Provides direct support by phone, email, and in person for on-site and off-site end-users.
• Configure and install new computers, printers, network devices, and related peripheral devices.
• Assist in the support and administration of network cabling (install, terminate, and troubleshoot), telephone/voicemail systems, video conferencing, and multi-media A/V equipment.
• Install and troubleshoot various end user software packages.
• Maintain and develop documentation and procedures, share knowledge and effectively communicate with end users, team members, and management.
• Research, analyze, and test Information Systems solutions and assist in training of end-users.
• Assist with efficiency and cost reduction in Information Systems areas.
• Participate in on-call support.

Skills

Windows-based clients/servers

Microsoft Office

Networking devices/protocols

Active Directory

DNS

DHCP

IT security

Education

Associate degree in computer/network support

Tools

Windows Server management tools

Job description

Marvin is seeking an Information Systems Technician to mentor the team, support the IT strategy, and assist in the administration of networks, servers, and security. The role includes project participation, helpdesk tasks, and equipment deployment across on-site and off-site users.

You will install and configure computers, printers, network devices, and related peripherals; support cabling, video conferencing, and A/V systems; and maintain thorough documentation while promoting cost-effective IT