IT Systems Engineer II - Remote & Onsite Support

Merit Technologies; Greenville (SC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

A dynamic IT services provider in Greenville, SC, is seeking an experienced IT Systems Engineer II to deliver exceptional tech support. Role involves troubleshooting, mentoring junior engineers, and managing IT solutions for a diverse client base. Candidates should have a strong IT background, effective problem-solving skills, and flexibility in approach, with a Bachelor's preferred. This position also requires local travel in the Greenville area.

Qualifications

• 3-5+ years in the IT field required, preferably MSP experience.
• Ability to provide technical support on-site and remotely.
• Experience in designing and implementing IT infrastructure solutions.

Responsibilities

• Provide proactive engineering support to clients.
• Troubleshoot computer/server/network issues.
• Maintain and update documentation for systems.

Skills

Problem-solving skills

Troubleshooting skills

Team collaboration

Time management

Knowledge of Office 365

Knowledge of Windows 10/11

Knowledge of Apple Mac Operating Systems

Communication skills

Education

Bachelor's Degree in Engineering or related field

Job description

A dynamic IT services provider in Greenville, SC, is seeking an experienced IT Systems Engineer II to deliver exceptional tech support. Role involves troubleshooting, mentoring junior engineers, and managing IT solutions for a diverse client base. Candidates should have a strong IT background, effective problem-solving skills, and flexibility in approach, with a Bachelor's preferred. This position also requires local travel in the Greenville area.