IT Support Technician: Helpdesk, VOIP & Server Ops

Bulkequip; Michigan City (IN); On-site; USD 45,000 - 55,000; Full time

Job summary

A technology solutions company in Michigan City seeks an IT Support Technician to provide helpdesk support and system implementation assistance. The ideal candidate should have at least 1 year of computer support experience and strong knowledge of Windows operating systems and Microsoft 365. Responsibilities include troubleshooting user issues, managing VOIP phone systems, and maintaining server environments. The role requires excellent problem-solving skills and attention to detail.

Qualifications

• At least 1 year of computer support experience.
• Strong knowledge of Windows operating systems and Microsoft 365.
• Working knowledge of server environments, including Windows Server and Active Directory.

Responsibilities

• Provide helpdesk support for users experiencing technical issues.
• Assist with VOIP phone system setup and troubleshooting.
• Maintain system documentation and user account settings.

Skills

Helpdesk support

Troubleshooting

Organizational skills

Analytical skills

Problem-solving skills

Job description

A technology solutions company in Michigan City seeks an IT Support Technician to provide helpdesk support and system implementation assistance. The ideal candidate should have at least 1 year of computer support experience and strong knowledge of Windows operating systems and Microsoft 365. Responsibilities include troubleshooting user issues, managing VOIP phone systems, and maintaining server environments. The role requires excellent problem-solving skills and attention to detail.