IT Support Specialist: Desktop & Tech Solutions

Advatix Inc.; Michigan; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading IT services provider in Michigan is seeking a Full-Time Technician to manage desktop configurations, resolve technical issues, and ensure seamless integration of systems across platforms. Candidates should have an Associate's Degree or equivalent experience, along with 2 to 4 years of relevant work experience. Responsibilities include problem solving, user training, and maintaining hardware and software standards. This role requires excellent interpersonal skills, attention to detail, and the ability to work effectively in a team environment.

Qualifications

• 2 - 4 years of related work experience required.
• Working knowledge of fundamental operations of relevant software and hardware.
• Strong ability to troubleshoot and repair complex computer hardware.

Responsibilities

• Install and configure desktop computers and peripherals.
• Resolve technical problems with equipment and software.
• Train staff on hardware and software use.

Skills

Customer service

Problem analysis and solving

Attention to detail

Oral and written communication

Ability to multitask

Education

Associate's Degree or equivalent experience

Tools

Microsoft XP Professional

Windows 7 Professional

MS Office Applications

Adobe

MS Exchange 2007

Job description

A leading IT services provider in Michigan is seeking a Full-Time Technician to manage desktop configurations, resolve technical issues, and ensure seamless integration of systems across platforms. Candidates should have an Associate's Degree or equivalent experience, along with 2 to 4 years of relevant work experience. Responsibilities include problem solving, user training, and maintaining hardware and software standards. This role requires excellent interpersonal skills, attention to detail, and the ability to work effectively in a team environment.