IT Support Specialist: Windows, O365 & Intune Pro

The Phoenix Group; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology support firm in New York is seeking a skilled IT Support Technician to provide hands-on technical support for workstations and software. The ideal candidate will have experience in Windows environments, Office 365, and mobile device management via Microsoft Intune. Responsibilities include troubleshooting technical issues, managing A/V tools, and supporting onboarding processes. Strong communication and customer service skills are essential in this fast-paced environment.

Qualifications

• Strong experience supporting Windows environments and Office 365 at an enterprise level.
• Hands-on experience with Microsoft Intune and mobile device management.
• PowerShell scripting experience for automation.

Responsibilities

• Provide hands-on technical support for workstations, printers, phones, and software.
• Install, configure, image, and maintain PCs, laptops, and mobile devices.
• Support onboarding and offboarding processes, including account provisioning.

Skills

Technical support

Windows OS expertise

Microsoft Office 365 knowledge

Google Workspace proficiency

PowerShell scripting

Mobile device management

Communication skills

Customer service skills

Job description

A technology support firm in New York is seeking a skilled IT Support Technician to provide hands-on technical support for workstations and software. The ideal candidate will have experience in Windows environments, Office 365, and mobile device management via Microsoft Intune. Responsibilities include troubleshooting technical issues, managing A/V tools, and supporting onboarding processes. Strong communication and customer service skills are essential in this fast-paced environment.