IT Support Specialist: Desktop & Tech Solutions

Advatix Inc.; South Bend (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading technology company in South Bend, Indiana is seeking a qualified candidate for a Full Time IT position. The role involves installing, configuring, and maintaining desktop systems and software, ensuring seamless operation in a multi-layered environment. Ideal candidates will have an Associate's Degree and 2-4 years of related experience, demonstrating excellent customer service and strong troubleshooting skills. This position requires physical capability to lift items up to 40 pounds.

Qualifications

• 2 - 4 years of related work experience required.
• Solid understanding of desktop hardware expected.
• Ability to work with minimal supervision in a team-oriented environment.

Responsibilities

• Installs and configures desktop computers and software.
• Works with vendor support to resolve technical problems.
• Trains staff on hardware and software usage.

Skills

Customer service skills

Troubleshooting

Communication skills

Attention to detail

Multitasking

Education

Associate’s Degree or technical certificate

Tools

Microsoft XP Professional

Windows 7 Professional

MS Office Applications

Adobe

MS Exchange 2007

Job description

A leading technology company in South Bend, Indiana is seeking a qualified candidate for a Full Time IT position. The role involves installing, configuring, and maintaining desktop systems and software, ensuring seamless operation in a multi-layered environment. Ideal candidates will have an Associate's Degree and 2-4 years of related experience, demonstrating excellent customer service and strong troubleshooting skills. This position requires physical capability to lift items up to 40 pounds.