IT Support Tech II — Solutions & Deployments Lead

UOH UPS Inc (Ohio); Commerce City (CO); On-site; USD 28,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

401(k) retirement program

Vacation

Job summary

UPS, a Fortune Global 500 organization, seeks a leader to oversee IT services delivery, project deployments, and vendor relationships. Responsibilities include cost control, staffing, asset management, and ensuring service quality and security across hardware, software, automation, and network infrastructure.

The role requires coordinating cross-functional teams, providing training, and monitoring KPIs/SLAs to drive improvements and exceptional customer experiences while meeting financial

Qualifications

• US citizenship or permanent work authorization in the U.S.
• Proven track record in IT services delivery and project deployments.
• Strong collaboration with cross-functional teams.

Responsibilities

• Lead delivery of IT services, support, and project deployments to ensure excellent customer experience.
• Coordinate cost, staffing, equipment inventory, and system compliance.

Job description

UPS, a Fortune Global 500 organization, seeks a leader to oversee IT services delivery, project deployments, and vendor relationships. Responsibilities include cost control, staffing, asset management, and ensuring service quality and security across hardware, software, automation, and network infrastructure.

The role requires coordinating cross-functional teams, providing training, and monitoring KPIs/SLAs to drive improvements and exceptional customer experiences while meeting financial