IT Solutions Lead: 24/7 Deployments & Support

UPS Supply Chain Solutions; Athens (GA); On-site; USD 80,000 - 110,000; Full time

Job summary

UPS Supply Chain Solutions is seeking a detail-oriented IT services and project delivery professional to lead execution of customized solutions, coordinate with cross-functional teams and vendor partners, and ensure cost, staffing, inventory, and security are managed effectively.

The role involves ensuring a high-quality customer experience for IT services, deployments, and support, with opportunities to train staff and drive financial performance while collaborating with customers and internal

Qualifications

• Must be a U.S. citizen or national, or an alien lawfully authorized to work in the U.S.

Responsibilities

• Lead delivery of IT services, support, and project deployments.
• Coordinate delivery with cross-functional teams and partner vendors.
• Manage cost, staffing, equipment inventory, system compliance, safety and security.

Skills

Root cause analysis

Vendor management

Cross-functional collaboration

Customer service

Job description

UPS Supply Chain Solutions is seeking a detail-oriented IT services and project delivery professional to lead execution of customized solutions, coordinate with cross-functional teams and vendor partners, and ensure cost, staffing, inventory, and security are managed effectively.

The role involves ensuring a high-quality customer experience for IT services, deployments, and support, with opportunities to train staff and drive financial performance while collaborating with customers and internal