IT Support & Systems Upgrade Specialist (Temp)

The University of North Carolina at Chapel Hill

North Carolina

On-site

USD 41,000 - 48,000

Full time

2 days ago

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Job summary

The University of North Carolina at Chapel Hill is seeking a WUNC Technology Support specialist to provide technical support, install and configure computers, software, networks, printers and scanners, and to manage IT upgrades and migrations. The role emphasizes troubleshooting, documentation, and collaboration with staff.

The position is a full-time, temporary staff role based in North Carolina, with a 40-hour work week, offering growth through professional training opportunities and exclusive

Qualifications

Associate’s or Bachelor’s degree in IT/related field with relevant experience required.
Experience installing and troubleshooting Windows OS; network setup knowledge preferred.
Ability to research issues and manage projects with IT systems upgrades.

Responsibilities

Provide technical support and programming to staff; install/configure computer hardware, software, networks, printers, scanners.
Diagnose and solve hardware/software issues; analyze underlying problems as needed.
Manage IT projects: upgrades, migrations and organizational changes.

Skills

Windows OS installation

Networking TCP/IP

Research skills

Communication skills

Office software & hardware knowledge

Education

Associate’s degree in IT or related field

Bachelor’s degree with 1 year IT experience

Bachelor’s degree in CS/CE/Math/Engineering or related

Journey level: +1 year experience

Advanced level: +2 years experience

Job description

The position is a full-time, temporary staff role based in North Carolina, with a 40-hour work week, offering growth through professional training opportunities and exclusive

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