WUNC Technology Support

The University of North Carolina at Chapel Hill; North Carolina; On-site; USD 41,000 - 48,000; Full time

Job summary

The University of North Carolina at Chapel Hill is seeking a WUNC Technology Support specialist to provide technical support, install and configure computers, software, networks, printers and scanners, and to manage IT upgrades and migrations. The role emphasizes troubleshooting, documentation, and collaboration with staff.

The position is a full-time, temporary staff role based in North Carolina, with a 40-hour work week, offering growth through professional training opportunities and exclusive

Qualifications

• Associate’s or Bachelor’s degree in IT/related field with relevant experience required.
• Experience installing and troubleshooting Windows OS; network setup knowledge preferred.
• Ability to research issues and manage projects with IT systems upgrades.

Responsibilities

• Provide technical support and programming to staff; install/configure computer hardware, software, networks, printers, scanners.
• Diagnose and solve hardware/software issues; analyze underlying problems as needed.
• Manage IT projects: upgrades, migrations and organizational changes.

Skills

Windows OS installation

Networking TCP/IP

Research skills

Communication skills

Office software & hardware knowledge

Education

Associate’s degree in IT or related field

Bachelor’s degree with 1 year IT experience

Bachelor’s degree in CS/CE/Math/Engineering or related

Journey level: +1 year experience

Advanced level: +2 years experience

Job description

Work Schedule

Schedule of roughly Monday – Friday, 9:00 AM – 4:00 PM

Posting Information

• Department: WUNC-FM - 259000
• Career Area: Information Technology
• Posting Open Date: 10/13/2026
• Application Deadline: 10/27/2026
• Position Type: Temporary Staff (SHRA)
• Position Title: WUNC Technology Support
• Position Number: 20076733
• Vacancy ID: S028145
• Full-time/Part-time: Full-Time Temporary
• Hours per week: 40
• Position Location: North Carolina, US
• Hiring Range: $30.00 - $35.00 per hour
• Proposed Start Date: 11/09/2026
• Estimated Duration of Appointment: 6 months or longer

Position Information

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose Of Organizational Unit

WUNC Radio provides quality news, information and entertainment programming to a broad listening audience that includes North Carolina, the United States and the world. WUNC serves North Carolinians from Greensboro to the Outer Banks through a network of ten stations.

Position Summary

This position will provide technical support and/or programming to staff which may include installing and configuring computer hardware, software, networks, printers, and scanners, diagnosing, and solving hardware/software issues and analyzing any underlying issues as necessary. This position will also carry out project management of IT systems upgrades, migrations and organization.

Minimum Education And Experience Requirements

• Associate’s degree in Computer Information Technology, computer Technology Integration, Networking Technology, or related area and one year of experience in the information technology field related to the position’s role; or
• Bachelor’s degree from an appropriately accredited institution and one year experience in the information technology field related to the position’s role; or
• Bachelor’s degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience.
• Journey level required an additional one year of experience
• Advanced level required an additional two years of experience.

Management Preferences

• Knowledge of Windows OS installation and troubleshooting experience;
• Knowledge of networking, TCP /IP setups for computers, printers; audio studio equipment a plus;
• Ability to research issues and projects;
• Good communication skills;
• Experience in standard office software, PC and Mac OS and hardware

Special Physical/Mental Requirements

Ability to move equipment weighing up to 50lbs with or without reasonable accommodations, negotiate ladders.

Campus Security Authority Responsibilities

Not Applicable.

Special Instructions

Quick Link https://unc.peopleadmin.com/postings/326872

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.