WUNC Technology Support

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 85,962,000 - 100,289,000; Full time

Job summary

University of North Carolina at Chapel Hill seeks a WUNC Technology Support specialist to provide technical support for staff, including hardware, software, and networks, and to manage IT upgrades and migrations. The role supports WUNC‑FM in Chapel Hill, NC.

The position is a full‑time temporary role with work hours typically Monday–Friday, 9:00 AM–4:00 PM. The successful candidate will troubleshoot printers and scanners and assist with IT projects, with a duration of about six months or longer.

Qualifications

• Associate's degree or equivalent with 1 year IT experience; or bachelor's degree with 1 year IT experience; or related degree with relevant experience.
• Journey level requires an additional 1 year of experience; advanced level requires an additional 2 years of experience.

Responsibilities

• Provide technical support for staff, including hardware, software, networks, printers and scanners.
• Install, configure, and troubleshoot computer systems; manage IT upgrades and migrations.

Skills

Windows OS knowledge

Networking TCP/IP

Technical support

Printer/scanner troubleshooting

Communication skills

Education

Associate's degree in IT or related

Bachelor's degree in IT/CS/engineering

Related technical degree or equivalent experience

Tools

Office software

PC and Mac hardware

Job description

Department:

WUNC-FM - 259000

Career Area :

Information Technology

Posting Open Date:

10/13/2026

Application Deadline:

10/27/2026

Position Type:

Temporary Staff (SHRA)

Position Title :

WUNC Technology Support

Position Number:

20076733

Vacancy ID:

S028145

Full-time/Part-time:

Full-Time Temporary

Hours per week:

40

Work Schedule:

Schedule of roughly Monday - Friday, 9:00 AM - 4:00 PM
Typically 35-38 hours/week

Position Location:

North Carolina, US

Hiring Range:

$30.00 - $35.00 per hour

Proposed Start Date:

11/09/2026

Estimated Duration of Appointment:

6 months or longer

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit:

WUNC Radio provides quality news, information and entertainment programming to a broad listening audience that includes North Carolina, the United States and the world. WUNC serves North Carolinians from Greensboro to the Outer Banks through a network of ten stations.

Position Summary:

This position will provide technical support and/or programming to staff which may include installing and configuring computer hardware, software, networks, printers, and scanners, diagnosing, and solving hardware/software issues and analyzing any underlying issues as necessary. This position will also carry out project management of IT systems upgrades, migrations and organization.

Minimum Education and Experience Requirements:

• Associate's degree in Computer Information Technology, computer Technology Integration, Networking Technology, or related area and one year of experience in the information technology field related to the position's role; or
• Bachelor's degree from an appropriately accredited institution and one year experience in the information technology field related to the position's role; or
• Bachelor's degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience.
• Journey level required an additional one year of experience
• Advanced level required an additional two years of experience.

Management Preferences:

Knowledge of Windows OS installation and troubleshooting experience;

• Knowledge of networking, TCP/IP setups for computers, printers; audio studio equipment a plus;
• Ability to research issues and projects;
• Good communication skills;
• Experience in standard office software, PC and Mac OS and hardware

Special Physical/Mental Requirements:

Ability to move equipment weighing up to 50lbs with or without reasonable accommodations, negotiate ladders.

Campus Security Authority Responsibilities:

Not Applicable.