IT Support & Projects Specialist

UNC Lineberger; Chapel Hill, Northern (NC, KY); Hybrid; USD 54,000 - 78,000; Full time

Benefits offered by this job

Professional training opportunities

Retail & restaurant discounts

Child care savings

Performing arts discounts

Job summary

The University of North Carolina at Chapel Hill seeks an IT Support Specialist to provide technical help, install and configure hardware, software, networks, printers and scanners, and diagnose issues. The role also covers project management of IT upgrades and migrations to support staff across campus operations.

Applicants should have Windows OS and networking knowledge, plus experience with IT upgrades. This is a full-time on-site position connected to WUNC Radio and university IT services.

Qualifications

• Associate’s or Bachelor's degree with IT experience.
• Experience with Windows OS and networking.
• Ability to perform IT upgrades and migrations.

Responsibilities

• Install and configure computer hardware, software, networks, printers and scanners.
• Diagnose and resolve hardware/software issues and analyze underlying problems.
• Manage IT system upgrades and migrations and coordinate related projects.

Skills

Windows OS installation

Networking TCP/IP

Research skills

Office software

PC and Mac hardware

Education

Associate's degree in IT

Bachelor's degree in CS/Engineering

Equivalent education/experience

Tools

Audio studio equipment

Job description

The University of North Carolina at Chapel Hill seeks an IT Support Specialist to provide technical help, install and configure hardware, software, networks, printers and scanners, and diagnose issues. The role also covers project management of IT upgrades and migrations to support staff across campus operations.

Applicants should have Windows OS and networking knowledge, plus experience with IT upgrades. This is a full-time on-site position connected to WUNC Radio and university IT services.