IT Support Specialist – Onsite & Desk-side

U.S. Department of Veterans Affairs; Lake City (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

U.S. Department of Veterans Affairs in the United States is seeking an IT Specialist in the Southeast - End User Operations, Office of Information and Technology (OI&T). The role combines phone support, desk-side technical assistance, and bench-top diagnosis to resolve software and hardware issues.

The position requires following established policies and procedures to ensure reliable IT services for end users across the organization. Strong communication and problem-solving skills are essential.

Job description

U.S. Department of Veterans Affairs in the United States is seeking an IT Specialist in the Southeast - End User Operations, Office of Information and Technology (OI&T). The role combines phone support, desk-side technical assistance, and bench-top diagnosis to resolve software and hardware issues.

The position requires following established policies and procedures to ensure reliable IT services for end users across the organization. Strong communication and problem-solving skills are essential.