End-User IT Specialist: Helpdesk & On-Site Support
U.S. Department of Veterans Affairs
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Job summary
The U.S. Department of Veterans Affairs is seeking an IT Specialist in the Southeast - End User Operations, Office of Information and Technology (OI&T).
The role combines phone support, desk-side assistance, and hands-on bench-top diagnosis to keep user systems running smoothly. Responsibilities focus on resolving software and hardware issues in accordance with established policies and procedures, delivering reliable IT support to VA staff across the region.
Job description
The U.S. Department of Veterans Affairs is seeking an IT Specialist in the Southeast - End User Operations, Office of Information and Technology (OI&T).
The role combines phone support, desk-side assistance, and hands-on bench-top diagnosis to keep user systems running smoothly. Responsibilities focus on resolving software and hardware issues in accordance with established policies and procedures, delivering reliable IT support to VA staff across the region.
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