IT Support Specialist II — Enable Global Operations

Amazon; Arlington (WA); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Healthcare benefits from Day 1

401(k) matching

Paid parental leave

Casual dress code

Job summary

Amazon is seeking an IT Support Associate II to assist the operations team by resolving technical problems across Amazon operations facilities. You will troubleshoot equipment, support multiple buildings, and travel regionally to assist customers.

Starting Day 1, Amazon provides comprehensive benefits and a competitive compensation package, including healthcare and 401(k). The role emphasizes customer service, continuous learning, and career development within a dynamic environment.

Qualifications

• 1+ years of Windows, Mac or Linux OS support

Responsibilities

• Allocate, maintain, and troubleshoot IT equipment in operations facilities.
• Handle support requests across the network and assist training new hires.
• Travel within local/ regional area to support customers

Skills

Troubleshooting

Customer service

OS support

Windows/Mac/Linux

Tools

CompTIA A+

Network+

Cisco/CCNA

Linux (Redhat)

AWS

Job description

Amazon is seeking an IT Support Associate II to assist the operations team by resolving technical problems across Amazon operations facilities. You will troubleshoot equipment, support multiple buildings, and travel regionally to assist customers.

Starting Day 1, Amazon provides comprehensive benefits and a competitive compensation package, including healthcare and 401(k). The role emphasizes customer service, continuous learning, and career development within a dynamic environment.