IT Support Specialist I: End-User Tech & Banking Systems

ComResource, Inc.; Westerville (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

ComResource, Inc. is seeking an IT Support Specialist I to deliver Level I support to internal customers from its Westerville, Ohio site. The role covers PC hardware, software, and networking basics with a focus on end-user productivity and security.

Ideal candidates bring a 1-year corporate support background, familiarity with Windows OS and Office 365, and strong communication skills to resolve issues efficiently and document clearly for continuity.

Qualifications

• 2+ years experience? → 1 year is required; entry level is acceptable with fundamentals in Windows and Office 365.
• Experience supporting PC technology in a corporate environment is preferred.
• Knowledge of Windows OS and basic configuration is required.

Responsibilities

• Provide Level I support to internal customers and triage employee tickets.
• Maintain end-user devices, OS updates, software updates, and endpoint security.
• Assist with deploying systems, configuring peripherals, and testing new tech.

Skills

Windows OS

Office 365

Customer service

Troubleshooting

Networking basics

Documentation

Education

Associate degree in IT

Tools

Endpoint security

LAN

Printer setup

Job description

ComResource, Inc. is seeking an IT Support Specialist I to deliver Level I support to internal customers from its Westerville, Ohio site. The role covers PC hardware, software, and networking basics with a focus on end-user productivity and security.

Ideal candidates bring a 1-year corporate support background, familiarity with Windows OS and Office 365, and strong communication skills to resolve issues efficiently and document clearly for continuity.