IT Support Specialist - End-User Tech & Hardware

U.S. Department of Veterans Affairs; Chattanooga (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Chattanooga, TN is seeking an IT Specialist in the Southeast - End User Operations, Office of Information and Technology (OI&T).

The role combines phone support, desk-side technical assistance, and bench-top diagnosis to resolve customer software and hardware issues in accordance with established policies. As part of the End User Operations team, you will diagnose, troubleshoot, and repair IT problems, ensuring timely and effective solutions for end

Job description

The U.S. Department of Veterans Affairs in Chattanooga, TN is seeking an IT Specialist in the Southeast - End User Operations, Office of Information and Technology (OI&T).

The role combines phone support, desk-side technical assistance, and bench-top diagnosis to resolve customer software and hardware issues in accordance with established policies. As part of the End User Operations team, you will diagnose, troubleshoot, and repair IT problems, ensuring timely and effective solutions for end