IT Support Specialist: Elevate User Experience & Systems

Vaco Recruiter Services; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement plan

Job summary

Vaco Recruiter Services is seeking an IT Support Technician in Phoenix, Arizona. This role involves providing high-quality technical support and managing user accounts and devices to ensure seamless access to technology across the organization. Candidates should have over 2 years of experience and strong troubleshooting skills in various environments including Windows and macOS. Opportunities for career development and a range of benefits are provided.

Qualifications

• 2+ years of experience in IT support or help desk.
• Strong troubleshooting skills across hardware, software, and networking.
• Experience supporting Windows, macOS, iOS, and Android environments.

Responsibilities

• Provide high-quality technical support across devices.
• Manage the lifecycle of user accounts and devices.
• Collaborate with internal teams to resolve escalations.

Skills

Troubleshooting skills

Proactive problem-solving

User support across devices

Tools

Zendesk

Jira

Microsoft 365

Job description

Vaco Recruiter Services is seeking an IT Support Technician in Phoenix, Arizona. This role involves providing high-quality technical support and managing user accounts and devices to ensure seamless access to technology across the organization. Candidates should have over 2 years of experience and strong troubleshooting skills in various environments including Windows and macOS. Opportunities for career development and a range of benefits are provided.