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The U.S. Department of Veterans Affairs in Chicago seeks an IT Specialist to provide frontline technology support within the Midwest End User Operations of OI&T.
The role blends phone assistance, desk-side service, and bench-top diagnostics to resolve software and hardware issues according to policy. You will diagnose, troubleshoot, and repair hardware, install software, and ensure users can work with minimal downtime through a structured incident-handling process, maintaining clear
The U.S. Department of Veterans Affairs in Chicago seeks an IT Specialist to provide frontline technology support within the Midwest End User Operations of OI&T.
The role blends phone assistance, desk-side service, and bench-top diagnostics to resolve software and hardware issues according to policy. You will diagnose, troubleshoot, and repair hardware, install software, and ensure users can work with minimal downtime through a structured incident-handling process, maintaining clear