IT Specialist

U.S. Department of Veterans Affairs; McAllen (TX); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

U.S. Department of Veterans Affairs in McAllen, TX seeks an IT Specialist in the Continental - End User Operations, Office of Information and Technology (OI&T).

The role focuses on resolving software and hardware issues and providing frontline IT support to users. The position involves phone support, desk-side assistance, and bench-top diagnosis and repair, following established policies and procedures to ensure service quality and security compliance.

Descripción del empleo

The position is located in the Continental - End User Operations, Office of Information and Technology (OI&T). IT Specialist in this position performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair. The primary duties and responsibilities include resolving customer related software and hardware problems in accordance with established policies and procedures.

Duties

Major Duties:

Requirements