End-User IT Support Technician
U.S. Department of Veterans Affairs
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Job summary
U.S. Department of Veterans Affairs in Buffalo, NY seeks an IT Specialist to provide a mix of phone support, desk-side technical assistance, and bench-top diagnosis and repair. You will resolve customer software and hardware problems following established policies and procedures.
The role emphasizes hands-on problem solving in a fast-paced environment, delivering efficient end-user support and maintaining service quality for IT systems in the North Atlantic District - End User Operations.
Job description
U.S. Department of Veterans Affairs in Buffalo, NY seeks an IT Specialist to provide a mix of phone support, desk-side technical assistance, and bench-top diagnosis and repair. You will resolve customer software and hardware problems following established policies and procedures.
The role emphasizes hands-on problem solving in a fast-paced environment, delivering efficient end-user support and maintaining service quality for IT systems in the North Atlantic District - End User Operations.
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