IT Support Specialist – Desk-side & Phone Help
U.S. Department of Veterans Affairs
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Job summary
The U.S. Department of Veterans Affairs seeks an IT Specialist to provide end-user support in the Continental - End User Operations within the Office of Information and Technology.
Responsibilities include phone and desk-side assistance, diagnosing software and hardware issues, and applying established policies to resolve incidents. You'll work across environments to restore services, document actions, and collaborate with teammates to improve support workflows, ensuring reliable IT services for
Job description
The U.S. Department of Veterans Affairs seeks an IT Specialist to provide end-user support in the Continental - End User Operations within the Office of Information and Technology.
Responsibilities include phone and desk-side assistance, diagnosing software and hardware issues, and applying established policies to resolve incidents. You'll work across environments to restore services, document actions, and collaborate with teammates to improve support workflows, ensuring reliable IT services for
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