IT Support Specialist

Forge Wisteria Group; Phoenix (AZ); Hybrid; USD 64,000 - 87,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development opportunities

Job summary

Forge Wisteria Group in Phoenix, AZ seeks an IT Support Specialist to provide technical assistance to employees, troubleshoot hardware and software, and maintain IT infrastructure.

You will install and configure systems, support software deployments, and collaborate with a team in a hybrid office. Salary ranges from $64,000 to $87,154 per year with benefits. Flexible schedule supports remote work.

Qualifications

• Bachelor's degree in a related field such as business, finance, or computer science.
• Typically 2–5 years of relevant experience.
• Experience with data analysis, report generation, and client communication.

Responsibilities

• Provide technical assistance to employees.
• Troubleshoot hardware and software issues.
• Install, configure, and maintain computer systems and networks; support software deployments and updates.
• Collaborate with IT team to maintain infrastructure and improve processes.

Skills

IT support

Technical troubleshooting

Data analysis

Client communication

Education

Bachelor's degree

Tools

Excel

SQL

Power BI

Job description

Forge Wisteria Group, a prominent tech industry player, is seeking a dedicated IT Support Specialist in Phoenix, AZ. This full-time role offers competitive compensation and the chance to contribute to ongoing projects and initiatives.

As an IT Support Specialist, you'll provide technical assistance to employees, troubleshoot hardware and software issues, and maintain IT infrastructure. You'll also install, configure, and maintain systems and networks, and assist with software deployments and updates.

Join a collaborative team in the vibrant city of Phoenix, AZ. Our workplace culture fosters innovation and teamwork, providing a supportive environment for professional and personal growth.

This role offers a attractive compensation range of $64,000 to $87,154 per year, commensurate with experience. Employees in this position typically perform a variety of tasks, including data analysis, report generation, and client communication. They may use tools such as Excel, SQL, and Power BI to complete these tasks. The workplace is typically an office setting, with a flexible schedule that allows for remote work. The role requires a bachelor's degree in a related field, such as business, finance, or computer science, and typically has 2-5 years of relevant experience. Additional benefits, such as health insurance, retirement plans, and professional development opportunities, are often provided.

To excel in this role, you should have a strong IT support background with experience in troubleshooting and resolving technical issues. Proficiency in various software applications and excellent communication skills are also required.

• Providing technical assistance to employees
• troubleshooting hardware and software issues
• installing and configuring computer systems and networks
• assisting with software deployments and updates
• Strong background in IT support
• experience in troubleshooting and resolving technical issues
• proficiency in using various software applications
• excellent communication skills