IT Support Specialist

Meridian Grove Partners; Memphis (TN); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

Meridian Grove Partners in Memphis, TN, seeks an IT Support Specialist for a full-time role. You will troubleshoot issues, install hardware and software, and maintain IT systems to support a productive workplace.

The position requires a degree in IT or a related field and 2–3 years of IT support experience. Proficiency in Windows and macOS, plus networking and security know-how, are essential. The company offers a comprehensive benefits package and opportunities for growth.

Qualifications

• Bachelor's degree in IT or a related field.
• 2–3 years of IT support experience.
• Proficiency in Windows and macOS.
• Experience with networking and security protocols.
• Certifications such as CompTIA A+, Network+, or Azure Fundamentals are a plus.

Responsibilities

• Provide technical support to employees across the organization.
• Install, configure, and maintain computer hardware and software.
• Monitor and maintain the organization's IT infrastructure.
• Troubleshoot and resolve IT-related issues.
• Ensure the security and integrity of the organization's data.
• Assist with the implementation of new IT systems and technologies.
• Train and educate employees on the use of IT systems and technologies.
• Maintain accurate records of IT assets and software licenses.

Skills

IT support

Windows

macOS

Networking

Security protocols

Problem-solving

Communication

Education

Bachelor's degree in Computer Science or IT

Job description

Meridian Grove Partners, a leading financial services firm in Memphis, TN, seeks an IT Support Specialist for a FULL_TIME position. The role involves managing IT infrastructure and providing technical assistance to employees. Salary ranges from $50,000 to $68,486.

As an IT Support Specialist, you will troubleshoot technical issues, assist with software and hardware installations, and maintain IT systems. You will also ensure data security and integrity, and provide excellent customer service to employees.

You will work in a team environment at our office in Memphis, TN. The workplace is professional and collaborative, with opportunities for growth and development.

The annual salary range for this position is between $50,000 and $68,486, which provides a competitive compensation package. Employees can expect comprehensive health insurance coverage, including medical, dental, and vision plans, to ensure their well-being and that of their families. Additionally, the company offers robust retirement plans, such as a 401(k) with a company match, to help employees save for their future. Paid time off, including vacation days, sick leave, and holidays, is also provided to support a healthy work-life balance. These benefits are designed to attract and retain top talent, fostering a productive and satisfied workforce.

To be successful in this role, you should have a degree in IT or related field, and 2-3 years of experience in IT support. Proficiency in Windows and macOS operating systems, and experience with networking and security protocols are required.

November 22, 2026

• Provide technical support to employees across the organization
• Install, configure, and maintain computer hardware and software
• Monitor and maintain the organization's IT infrastructure
• Troubleshoot and resolve IT-related issues
• Ensure the security and integrity of the organization's data
• Assist with the implementation of new IT systems and technologies
• Train and educate employees on the use of IT systems and technologies
• Maintain accurate records of IT assets and software licenses
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in IT support and technical troubleshooting
• Familiarity with a range of IT systems and technologies, including operating systems, networking, and security protocols
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Fundamentals are a plus