Remote IT Support Engineer for Modern Teams

Forge Wisteria Group; Phoenix (AZ); Hybrid; USD 64,000 - 87,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development opportunities

Job summary

Forge Wisteria Group in Phoenix, AZ seeks an IT Support Specialist to provide technical assistance to employees, troubleshoot hardware and software, and maintain IT infrastructure.

You will install and configure systems, support software deployments, and collaborate with a team in a hybrid office. Salary ranges from $64,000 to $87,154 per year with benefits. Flexible schedule supports remote work.

Qualifications

• Bachelor's degree in a related field such as business, finance, or computer science.
• Typically 2–5 years of relevant experience.
• Experience with data analysis, report generation, and client communication.

Responsibilities

• Provide technical assistance to employees.
• Troubleshoot hardware and software issues.
• Install, configure, and maintain computer systems and networks; support software deployments and updates.
• Collaborate with IT team to maintain infrastructure and improve processes.

Skills

IT support

Technical troubleshooting

Data analysis

Client communication

Education

Bachelor's degree

Tools

Excel

SQL

Power BI

Job description

Forge Wisteria Group in Phoenix, AZ seeks an IT Support Specialist to provide technical assistance to employees, troubleshoot hardware and software, and maintain IT infrastructure.

You will install and configure systems, support software deployments, and collaborate with a team in a hybrid office. Salary ranges from $64,000 to $87,154 per year with benefits. Flexible schedule supports remote work.