IT Support Specialist

Jasper Pacific Solutions; Tucson (AZ); On-site; USD 45,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Jasper Pacific Solutions in Tucson, AZ is seeking a full-time IT Support Specialist to maintain and improve IT operations. You will troubleshoot hardware and software, support network configurations, and train new employees on IT policies.

The ideal candidate holds a bachelor’s degree in Information Technology, 3+ years IT support experience, and strong communication skills. The workplace is modern with up-to-date tech and a collaborative culture.

Qualifications

• Bachelor's degree in Information Technology or a related field.
• At least three years of IT support experience.
• Proficiency in Windows and macOS.
• Strong communication and problem-solving skills.

Responsibilities

• Troubleshoot hardware and software issues.
• Assist with network configurations.
• Provide training on IT policies and procedures for new employees.
• Coordinate with cross-functional teams to ensure smooth operations.

Skills

IT support

Windows

macOS

Communication

Problem solving

Education

Bachelor's degree in Information Technology or related field

Job description

Jasper Pacific Solutions is seeking a full-time IT Support Specialist in Tucson, AZ. This role offers an attractive compensation and benefits package.

As an IT Support Specialist, you will provide technical assistance to employees and ensure the smooth operation of our IT systems. Your responsibilities include troubleshooting hardware and software issues, assisting with network configurations, and providing training to new employees on IT policies and procedures.

You will work closely with the IT department in Tucson, AZ, collaborating on projects and sharing best practices. Our office provides a comfortable and professional work environment.

This role offers a attractive compensation range of $45,000 to $58,885 per year, with comprehensive benefits including health insurance, retirement plans, and paid time off. The candidate will be responsible for managing daily operations, coordinating with cross-functional teams, and ensuring the smooth functioning of the workplace. They will utilize various tools and software to streamline processes and maintain productivity. The role requires a bachelor's degree in a related field, typically 2-4 years of relevant experience, and strong communication and problem-solving skills. The ideal candidate will have a proactive attitude, adaptability, and the ability to work well under pressure. The workplace is modern and equipped with the latest technology, fostering a collaborative and innovative environment.

To be successful in this role, you must have a bachelor's degree in Information Technology or a related field, at least three years of experience in IT support, and proficiency in Windows and macOS operating systems. Strong communication skills and the ability to work independently and as part of a team are essential.