IT Support Specialist

Vertex Moss Group; Milwaukee (WI); Presencial; USD 63 000 - 89 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement plans

Professional development opportunities

Resumo da oferta

Vertex Moss Group in Milwaukee, WI is seeking an IT Support Specialist to join our growing team. You will provide technical assistance to employees, troubleshoot hardware and software issues, and maintain IT systems in a fast-paced office environment.

The role requires proficiency in Windows and macOS, knowledge of network security protocols, and excellent communication skills to resolve issues promptly and clearly.

Qualificações

• Strong IT support background.
• Experience troubleshooting hardware and software.
• Proficiency in Windows and macOS environments.
• Knowledge of network security protocols.
• Excellent communication skills with users at all levels.

Responsabilidades

• Provide technical assistance to employees.
• Troubleshoot hardware and software issues.
• Ensure the smooth operation of IT systems.
• Resolve technical problems promptly.
• Maintain IT infrastructure across the organization.
• Implement security measures to protect data and systems.
• Collaborate with IT team to meet project deadlines.
• Support users with IT requests and training as needed.
• Document issues and resolutions for future reference.
• Assist in managing software licenses and updates.
• Participate in IT projects and deployments.
• Support remote access and network connectivity as required.

Conhecimentos

IT support

Troubleshooting

Windows

macOS

Network security

Communication

Descrição da oferta de emprego

Vertex Moss Group, a leading financial services company, is hiring an IT Support Specialist in Milwaukee, WI. This full-time role offers competitive pay and benefits to support your career.

As an IT Support Specialist, you'll provide technical assistance, troubleshoot hardware and software issues, and maintain IT systems. Your tasks include resolving technical problems, managing IT infrastructure, and implementing security measures.

Join our dedicated IT team in Milwaukee, WI, where you'll collaborate with professionals in a dynamic and innovative workplace. Our office fosters teamwork and encourages creativity.

The annual salary for this position ranges from $63,000 to $89,366, inclusive of comprehensive benefits such as health insurance, retirement plans, and opportunities for professional development. Employees in this role can expect to utilize a variety of tools and software to perform their tasks efficiently. The workplace is typically a modern office environment, equipped with the necessary resources to support the job requirements. The role demands a high level of proficiency in data analysis, project management, and client communication, with a strong emphasis on meeting project deadlines and delivering high-quality results.

To succeed, you should have a strong IT support background, experience in troubleshooting, and proficiency in Windows and macOS. Knowledge of network security protocols and excellent communication skills are also required.

• Provide technical assistance to employees
• Troubleshoot hardware and software issues
• Ensure the smooth operation of IT systems
• Resolve technical problems
• Maintain IT infrastructure
• Implement security measures
• Strong background in IT support
• Experience in troubleshooting and resolving technical issues
• Proficiency in Windows and macOS environments
• Knowledge of network security protocols
• Excellent communication skills
• Ability to work collaboratively in a team setting