IT Support Specialist

Vertex South Corp.; New Orleans (LA); On-site; USD 68,000 - 88,000; Full time

Job summary

Vertex South Corp. in New Orleans, LA is seeking an IT Support Specialist for a full-time role with competitive compensation and benefits.

The ideal candidate will troubleshoot hardware and software, assist with network configurations, and train new employees on IT systems. The role requires a bachelor's degree in a related field and 3–5 years of experience, with strong English communication and proficiency in Excel, SQL, and project-management tools such as Asana or Trello.

Qualifications

• Bachelor's degree required.
• 3–5 years of relevant experience.
• Strong English communication skills.

Responsibilities

• Troubleshoot hardware and software issues.
• Assist with network configurations.
• Train new employees on IT systems.
• Analyze data and support project management tasks.
• Liaise with clients and cross-functional teams.

Skills

Troubleshooting

IT support

Communication

Education

Bachelor's degree in a related field

Tools

Excel

SQL

Asana

Trello

Job description

Vertex South Corp., a prominent player in the [industry] sector, is seeking a dedicated IT Support Specialist in New Orleans, LA. This full-time role offers an attractive compensation and a comprehensive benefits package.

As an IT Support Specialist, you will provide technical assistance to employees and ensure the smooth operation of our IT infrastructure. Your responsibilities include troubleshooting hardware and software issues, assisting with network configurations, and training new employees on IT systems.

You will join a collaborative team of IT professionals in New Orleans, LA. Our office is located in the heart of the city, providing a convenient and accessible work environment.

Vertex South Corp. offers a attractive compensation range of $68,000 to $87,979 per year for this position, reflecting the company's commitment to rewarding employees for their skills and contributions. The role involves a variety of tasks, including data analysis, project management, and client liaison, requiring a strong background in relevant software such as Excel, SQL, and project management tools like Asana or Trello. Employees are expected to work in a dynamic, fast-paced office environment, collaborating with cross-functional teams to meet project deadlines and deliver high-quality results. The position demands a bachelor's degree in a related field, typically 3-5 years of relevant experience, and proficiency in English for effective communication. Benefits, while not specified, likely include health insurance, retirement plans, and professional development opportunities to support employee growth and well-being.

To excel in this role, you should have a strong background in IT support, focusing on troubleshooting and problem-solving. Experience with various operating systems and software applications is essential. Excellent communication skills are required to assist both technical and non-technical users.

The workplace is a dynamic and collaborative environment, where team members work together to achieve common goals. The successful candidate will be expected to perform a variety of tasks, including data analysis, project management, and client communication, using a range of tools and technologies, such as Microsoft Office, Salesforce, and Google Analytics. The ideal candidate will have a strong background in the relevant field, with a proven track record of success in similar roles.

Provide technical assistance to employees, troubleshoot hardware and software issues, assist with network configurations, provide training to new employees on IT systemsStrong background in IT support with a focus on troubleshooting and problem-solving, experience with various operating systems and software applications, excellent communication skills