IT Support Specialist

Vertex Catalyst LLC; New Orleans (LA); On-site; USD 74,000 - 102,000; Full time

Job summary

Vertex Catalyst LLC in New Orleans, LA is seeking an IT Support Specialist to join a full-time team delivering reliable tech support to employees and ensuring smooth IT operations. You will troubleshoot hardware, software, and network issues, assist with system maintenance, and collaborate with the IT team to resolve incidents promptly.

Candidates should have strong IT support background, be proficient with Microsoft Office, and comfortable discussing experience and qualifications during

Qualifications

• Minimum IT support experience in a corporate environment.
• Familiarity with hardware, software, and network troubleshooting.
• Ability to discuss experience and align with job requirements.

Responsibilities

• Provide technical assistance to employees and ensure smooth IT operations.
• Troubleshoot hardware, software, and network issues.
• Assist with system maintenance and data analysis/reporting.
• Communicate with clients and document issues.

Skills

IT support

Troubleshooting

Network systems

Office software

Tools

Microsoft Office

Job description

Vertex Catalyst LLC, an IT services company, is hiring an IT Support Specialist in New Orleans, LA. This full-time role offers competitive pay and benefits.

As an IT Support Specialist, you'll provide technical assistance to employees and ensure smooth IT system operation. Your tasks include troubleshooting hardware, software, and network issues, and assisting with system maintenance.

You'll collaborate with the IT team in New Orleans, LA, in a supportive environment dedicated to delivering high-quality IT support.

The annual salary range for this position is between $74,000 and $101,754, with the exact amount determined by the candidate's qualifications and experience. While the specific benefits are not mentioned, it is common for such roles to include health insurance, retirement plans, and possibly other perks like paid time off or professional development opportunities. The candidate should be prepared to discuss their relevant experience, skills, and how they align with the job requirements. This position may involve tasks such as data analysis, report generation, and client communication, and the candidate should be comfortable using tools like Microsoft Office or other industry-standard software. The workplace is likely a traditional office setting, but remote work options may be considered depending on the company's policies and the candidate's preferences. The candidate should also be aware of any specific certifications or degrees required for the role.

To succeed, you should have a strong IT support background, experience in troubleshooting, and proficiency in software tools. You should also understand network systems.

Provide technical assistance to employees, troubleshoot hardware and software issues, assist with network and system maintenance.Strong background in IT support, experience in troubleshooting and resolving technical issues, proficiency in using various software tools, good understanding of network systems.