In-Office IT Support Specialist — Hardware & Network

Maple Advanced; Milwaukee (WI); On-site; USD 45,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Wellness programs

Job summary

Maple Advanced in Milwaukee, WI, seeks a full-time IT Support Specialist to maintain and support our IT infrastructure. You will troubleshoot hardware, software, and network issues, install and configure new systems, and maintain documentation.

The role blends administrative duties with technical work, requiring strong communication and a bachelor’s degree. Join a collaborative, professional Milwaukee team and help ensure reliable IT operations.

Qualifications

• Bachelor's degree in a related field is required.
• Strong communication skills are essential.
• Familiarity with relevant software tools and IT systems.
• Experience in IT support and troubleshooting is preferred.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Troubleshoot and resolve hardware, software, and network issues.
• Assist with installation and configuration of new systems and software.
• Maintain IT documentation and ensure policy compliance.
• Handle data entry, customer service, and administrative tasks.
• Collaborate with Milwaukee office teams to support operations.

Skills

IT support

Troubleshooting

Communication skills

Data entry

Customer service

Administrative support

Education

Bachelor's degree in related field

High school diploma or equivalent

Tools

Microsoft Office Suite

IT support tools

Job description

Maple Advanced in Milwaukee, WI, seeks a full-time IT Support Specialist to maintain and support our IT infrastructure. You will troubleshoot hardware, software, and network issues, install and configure new systems, and maintain documentation.

The role blends administrative duties with technical work, requiring strong communication and a bachelor’s degree. Join a collaborative, professional Milwaukee team and help ensure reliable IT operations.