IT Support Specialist - Windows/macOS | Security & Help

Vertex Moss Group; Milwaukee (WI); Presencial; USD 63 000 - 89 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement plans

Professional development opportunities

Resumo da oferta

Vertex Moss Group in Milwaukee, WI is seeking an IT Support Specialist to join our growing team. You will provide technical assistance to employees, troubleshoot hardware and software issues, and maintain IT systems in a fast-paced office environment.

The role requires proficiency in Windows and macOS, knowledge of network security protocols, and excellent communication skills to resolve issues promptly and clearly.

Qualificações

• Strong IT support background.
• Experience troubleshooting hardware and software.
• Proficiency in Windows and macOS environments.
• Knowledge of network security protocols.
• Excellent communication skills with users at all levels.

Responsabilidades

• Provide technical assistance to employees.
• Troubleshoot hardware and software issues.
• Ensure the smooth operation of IT systems.
• Resolve technical problems promptly.
• Maintain IT infrastructure across the organization.
• Implement security measures to protect data and systems.
• Collaborate with IT team to meet project deadlines.
• Support users with IT requests and training as needed.
• Document issues and resolutions for future reference.
• Assist in managing software licenses and updates.
• Participate in IT projects and deployments.
• Support remote access and network connectivity as required.

Conhecimentos

IT support

Troubleshooting

Windows

macOS

Network security

Communication

Descrição da oferta de emprego

Vertex Moss Group in Milwaukee, WI is seeking an IT Support Specialist to join our growing team. You will provide technical assistance to employees, troubleshoot hardware and software issues, and maintain IT systems in a fast-paced office environment.

The role requires proficiency in Windows and macOS, knowledge of network security protocols, and excellent communication skills to resolve issues promptly and clearly.