IT Support Specialist

Bridgeway Cliff Corp.; Jacksonville (FL); Sur place; USD 68 000 - 93 000; Plein temps

Résumé du poste

Bridgeway Cliff Corp., a leading manufacturing company in Jacksonville, FL, is hiring a full-time IT Support Specialist to provide technical assistance and support to our employees, ensuring the smooth operation of our IT systems. Your day-to-day tasks will involve troubleshooting hardware and software issues, assisting with network and system installations, and guiding employees on software applications.

You will collaborate with our team to resolve technical problems and maintain our IT

Qualifications

• Bachelor's degree or higher in a related field.
• Experience troubleshooting and resolving technical issues.
• Proficiency with a range of software applications.
• Understanding of basic network systems.
• Excellent communication and ability to work under pressure.

Responsabilités

• Troubleshoot hardware and software issues.
• Assist with network and system installations.
• Guide employees on software applications.
• Resolve technical problems and maintain IT infrastructure security and up-to-dateness.
• Participate in maintaining documentation and IT processes.

Connaissances

IT support

Hardware & software troubleshooting

Network & systems installation

Software applications proficiency

Communication under pressure

Formation

Bachelor's degree in related field

Outils

Project management software

Communication platforms

Industry-specific applications

Description du poste

Bridgeway Cliff Corp., a leading manufacturing company in Jacksonville, FL, is hiring a full-time IT Support Specialist. In this role, you will provide technical assistance and support to our employees, ensuring the smooth operation of our IT systems.

Your day-to-day tasks will involve troubleshooting hardware and software issues, assisting with network and system installations, and guiding employees on software applications. You will collaborate with our team to resolve technical problems and maintain our IT infrastructure's security and up-to-dateness.

As an IT Support Specialist, you will be part of a collaborative team in Jacksonville, FL. You will work in a dynamic and supportive environment, contributing to the success of our manufacturing operations.

The salary range for this position is between $68,000 and $92,931 per year, depending on experience and qualifications. Candidates with more years of experience or specialized skills may be eligible for the higher end of the range. The role involves a mix of administrative tasks, such as managing schedules and coordinating with team members, as well as more technical responsibilities, like maintaining and updating the company's software systems. Employees will use a variety of tools, including project management software, communication platforms, and specialized industry applications. The workplace is a modern office environment, equipped with the latest technology and designed to foster collaboration and productivity. The position requires a bachelor's degree in a related field, along with proficiency in relevant software and a proven track record of completing tasks efficiently. Additional benefits, such as health insurance, retirement plans, and paid time off, are not specified but are typically included in the company's benefits package.

To be successful in this role, you should have a strong IT support background, experience in troubleshooting and resolving technical issues, proficiency in various software applications, and a good understanding of network systems. Excellent communication skills and the ability to work well under pressure are also required.

• Troubleshooting hardware and software issues


• Assisting with network and system installations


• Providing guidance on software applications


• Resolving technical problems


• Ensuring IT infrastructure is up-to-date and secure


• Strong background in IT support


• Experience in troubleshooting and resolving technical issues


• Proficiency in using various software applications


• Good understanding of network systems


• Excellent communication skills


• Ability to work well under pressure