IT Support Specialist

Bridgeway Elite Corp.; Columbus (OH); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Bridgeway Elite Corp. in Columbus, OH is seeking a full-time IT Support Specialist to maintain our tech infrastructure and support staff.

You will troubleshoot hardware and software, monitor performance, and implement security measures in a fast-paced retail environment. A high school diploma, 2-3 years IT support experience, and a bachelor’s degree in IT or related field are required.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in IT or a related field.
• 2-3 years IT support experience.

Responsibilities

• Troubleshoot hardware and software issues.
• Assist employees with tech problems.
• Monitor system performance.
• Implement security measures.

Skills

Troubleshooting

Employee support

System monitoring

Security practices

Education

High school diploma or equivalent

Bachelor's degree in IT or related field

Tools

POS systems

Inventory management software

Job description

Bridgeway Elite Corp. is seeking a full-time IT Support Specialist in Columbus, OH, to join our dynamic tech team and maintain our tech infrastructure.

As an IT Support Specialist, you will troubleshoot hardware and software issues, assist employees with tech problems, monitor system performance, and implement security measures.

You will work in a vibrant office environment in Columbus, OH, collaborating with a team of dedicated professionals in a positive and productive workplace.

This role offers a attractive compensation range of $42,000 - $59,151 per year, with benefits such as health insurance, retirement plans, and paid time off to be discussed during the hiring process. The candidate will be responsible for managing daily operations, including scheduling, inventory control, and customer service, using tools like point-of-sale systems and inventory management software. The workplace is a bustling retail environment, requiring the ability to multitask and work efficiently under pressure. Candidates should have a high school diploma or equivalent, at least one year of experience in a similar role, and strong communication skills to excel in this position.

To be successful in this role, you should have a bachelor's degree in IT or a related field, along with 2-3 years of experience in IT support. Proficiency in Windows and macOS, and familiarity with networking concepts and security best practices, are also required.

The application deadline is valid through the end of the business day, and late submissions will not be considered.

• Troubleshooting hardware and software issues
• Assisting employees with tech problems
• Monitoring system performance
• Implementing security measures
• Bachelor's degree in IT or related field
• 2-3 years of IT support experience
• Proficiency in Windows and macOS
• Familiarity with networking concepts and security best practices