IT Support Specialist

Bridgeway Elite Inc.; Los Angeles (CA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) with company match

Professional development opportunities

Job summary

Bridgeway Elite Inc. in Los Angeles, CA, is seeking a full-time IT Support Specialist to assist employees and ensure the smooth operation of IT systems.

Responsibilities include troubleshooting hardware and software, addressing network issues, providing training, maintaining IT infrastructure, and collaborating with the IT team on new technologies. The role emphasizes data security and regular system audits.

Qualifications

• Bachelor's degree in CS, IT or related field.
• At least 2 years of IT support experience.
• Strong problem-solving and excellent communication abilities.

Responsibilities

• Troubleshoot hardware and software issues.
• Assist with network problems.
• Provide training to employees on IT topics.
• Maintain and update IT systems and ensure data security.
• Collaborate with IT team to implement and improve IT solutions.
• Conduct regular system audits and backups to ensure data integrity and security.

Skills

Problem-solving

Excellent communication

Education

Bachelor's degree in Computer Science/Information Technology or related field

Tools

IT support tools

Cloud services

Networking basics

Job description

Bridgeway Elite Inc., a prominent tech company based in Los Angeles, CA, is seeking a full-time IT Support Specialist. In this role, you will provide technical assistance to employees and ensure the smooth operation of IT systems. Join our dynamic and innovative team in a full-time capacity.

Your day-to-day tasks will include troubleshooting hardware and software issues, assisting with network problems, and providing training to employees on IT-related topics. You will also be responsible for maintaining and updating our IT systems and ensuring data security.

You will work closely with the IT team and collaborate with other departments to support our company's technology needs. Our workplace is located in the heart of Los Angeles, CA, offering a vibrant and tech-savvy environment.

The IT Support Specialist position offers a attractive compensation of $60,000 to $70,000 per year, along with comprehensive health benefits, a 401(k) plan with company match, and opportunities for professional development.

To be successful in this role, you should have a bachelor's degree in Computer Science, Information Technology, or a related field. You should also have at least 2 years of experience in IT support, strong problem-solving skills, and excellent communication abilities.

Provide technical support to employees, troubleshoot hardware and software issues, and maintain the company's IT infrastructure. Collaborate with the IT team to implement and improve IT solutions, and assist in the deployment of new technology. Conduct regular system audits and backups to ensure data integrity and security. You should have a high school diploma or equivalent, and at least two years of experience in IT support. Familiarity with common IT support tools and software is essential. Strong problem-solving skills and excellent communication abilities are required. Knowledge of networking principles and experience with cloud services is a plus.