IT Support Specialist

Bridgeway Crest Group; San Francisco (CA); Hybrid; USD 70,000 - 98,000; Full time

Job summary

Bridgeway Crest Group in San Francisco, CA is seeking an IT Support Specialist to provide technical assistance to employees, troubleshoot hardware and software, set up new equipment, and train end-users in a fast-paced finance environment.

The role requires a bachelor’s degree in Computer Science or related field and 2–3 years IT support experience; strong networking, cybersecurity, and communication skills are essential, with on-site and flexible remote work options.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 2–3 years of IT support experience.
• Proficiency in troubleshooting, networking and cybersecurity.

Responsibilities

• Provide technical assistance to employees.
• Troubleshoot hardware and software issues.
• Set up new equipment and software.
• Provide end-user training.

Skills

Troubleshooting

Networking

Cybersecurity

Communication

Teamwork

Independent work

Education

Bachelor's degree in Computer Science or related field

Tools

Microsoft Office Suite

Data analysis platforms

Project management tools

Job description

Bridgeway Crest Group, a prominent finance sector company, is hiring an IT Support Specialist in San Francisco, CA. This full-time role offers an attractive compensation and benefits package.

As an IT Support Specialist, you'll provide technical assistance to employees, troubleshoot hardware and software issues, and ensure IT systems run smoothly. You'll also set up new equipment and software, and train end-users.

Join a dynamic team in San Francisco's heart, working in an open and collaborative environment. The city's vibrant culture and diverse community enrich your professional life.

The salary range for this position is between $70,000 and $97,675 per year, with the exact amount determined by the candidate's qualifications and years of experience. While the specific benefits are not detailed, it is common for such roles to include health insurance, retirement plans, and possibly other perks like paid time off or professional development opportunities. The job typically requires a bachelor's degree in a relevant field and may involve tasks such as data analysis, report generation, and client communication. Employees are often expected to use software tools like Microsoft Office Suite, data analysis platforms, and project management tools. The workplace is usually an office environment, though some flexibility may be offered for remote work. The position may also require certifications or specific skills in areas like project management or data analysis, depending on the industry and company requirements.

To succeed, you need a bachelor's degree in Computer Science or a related field, plus 2-3 years of IT support experience. Proficiency in troubleshooting, networking, and cybersecurity is essential. Strong communication skills and teamwork abilities are also required.

• Providing technical assistance to employees
• troubleshooting hardware and software issues
• setting up new equipment and software
• providing training to end-users
• Bachelor's degree in Computer Science or a related field
• 2-3 years of experience in IT support
• proficiency in troubleshooting
• strong understanding of networking and cybersecurity principles
• excellent communication skills
• ability to work independently and as part of a team