IT Support Pro: Troubleshoot, Install & Secure Systems

Bridgeway Cliff Corp.; Jacksonville (FL); On-site; USD 68,000 - 93,000; Full time

Job summary

Bridgeway Cliff Corp., a leading manufacturing company in Jacksonville, FL, is hiring a full-time IT Support Specialist to provide technical assistance and support to our employees, ensuring the smooth operation of our IT systems. Your day-to-day tasks will involve troubleshooting hardware and software issues, assisting with network and system installations, and guiding employees on software applications.

You will collaborate with our team to resolve technical problems and maintain our IT

Qualifications

• Bachelor's degree or higher in a related field.
• Experience troubleshooting and resolving technical issues.
• Proficiency with a range of software applications.
• Understanding of basic network systems.
• Excellent communication and ability to work under pressure.

Responsibilities

• Troubleshoot hardware and software issues.
• Assist with network and system installations.
• Guide employees on software applications.
• Resolve technical problems and maintain IT infrastructure security and up-to-dateness.
• Participate in maintaining documentation and IT processes.

Skills

IT support

Hardware & software troubleshooting

Network & systems installation

Software applications proficiency

Communication under pressure

Education

Bachelor's degree in related field

Tools

Project management software

Communication platforms

Industry-specific applications

Job description

Bridgeway Cliff Corp., a leading manufacturing company in Jacksonville, FL, is hiring a full-time IT Support Specialist to provide technical assistance and support to our employees, ensuring the smooth operation of our IT systems. Your day-to-day tasks will involve troubleshooting hardware and software issues, assisting with network and system installations, and guiding employees on software applications.

You will collaborate with our team to resolve technical problems and maintain our IT