IT Support Pro II — Global Ops Tech, Day-1 Benefits

Amazon Inc.; Albuquerque (NM); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Healthcare benefits starting Day 1

401(k) matching

Up to 20 weeks of paid parental leave

Job summary

Amazon is seeking an IT Support Associate II to assist the operations team in resolving technical problems across Amazon operations facilities in a defined geographic area. You will contribute to improving IT infrastructure and services in a hands-on role.

The position offers opportunities for career development within Amazon’s operations IT group, with a focus on reliability and customer-driven support for fast-paced logistics environments.

Responsibilities

• Support the operations team by diagnosing and resolving technical problems within Amazon operations facilities across a defined geographic area.
• Assist in implementing IT solutions and providing frontline IT support to facility staff and operations teams.

Job description

Amazon is seeking an IT Support Associate II to assist the operations team in resolving technical problems across Amazon operations facilities in a defined geographic area. You will contribute to improving IT infrastructure and services in a hands-on role.

The position offers opportunities for career development within Amazon’s operations IT group, with a focus on reliability and customer-driven support for fast-paced logistics environments.