IT Support Specialist - White-Glove Onsite & On-Call

Invision Technologies; Tifton (GA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Comprehensive health care plan

401k retirement plan

Monthly mobile phone stipend

Eighteen days of paid time off annually

Job summary

Invision Technologies in Tifton, GA is seeking IT Support Professionals to join their team. This role involves providing exceptional customer service and resolving IT issues for clients. Responsibilities include both in-person and remote support, installation and configuration of IT systems, and maintaining thorough documentation.

The ideal candidate will possess excellent communication skills, technical knowledge, and the ability to work in a fast-paced environment. Comprehensive benefits are offered, including health care and a 401k retirement plan.

Qualifications

• 1 year of computer and/or network support experience.
• Exceptional written and verbal communication skills.
• Attention to detail and willingness to learn.

Responsibilities

• Provide both in-person and remote IT support.
• Install and configure hardware and software components.
• Maintain documentation and configurations.

Skills

Customer service excellence

Problem-solving strategies

Time management and organization

Computer systems knowledge

Networking fundamentals

Cybersafety awareness

Education

High school diploma or equivalent

Tools

Comptia A+

Network+

Security+

Microsoft certifications

Job description

Invision Technologies in Tifton, GA is seeking IT Support Professionals to join their team. This role involves providing exceptional customer service and resolving IT issues for clients. Responsibilities include both in-person and remote support, installation and configuration of IT systems, and maintaining thorough documentation.

The ideal candidate will possess excellent communication skills, technical knowledge, and the ability to work in a fast-paced environment. Comprehensive benefits are offered, including health care and a 401k retirement plan.