IT Support Lead: Campus Tech & Events Champion

University of Nebraska – Lincoln; Lincoln (NE); On-site; USD 46,000 - 57,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive insurance options

Employee scholarship programs

Robust retirement plans

Job summary

University of Nebraska – Lincoln seeks an IT Support Lead in the College of Business to oversee daily operations of the technical solutions center, support college events, and manage IT infrastructure. Responsibilities include administering the equipment checkout system, Zoom, Qualtrics, and other IT services for faculty, staff, and students.

The role emphasizes customer service, collaboration, and leadership in a dynamic academic environment with strong benefits and growth opportunities.

Qualifications

• Bachelor's degree in computer technology or related field; two years of supervisory experience.
• Experience with third‑party vendors; IT support for events; experience in a ticketing system.
• Strong customer service, communication, and problem‑solving skills.
• Knowledge of computers, tablets, mobile devices, and audio/visual equipment.
• Demonstrated ability to lead a project or team.

Responsibilities

• Manage daily operations of the technical solutions center.
• Oversee technology for college events and IT infrastructure support.
• Administer the college equipment checkout system, Zoom instance, Qualtrics, and other IT services.

Skills

Supervisory experience

Customer service

Problem solving

AV equipment knowledge

Project leadership

Education

Bachelor's degree in computer technology or related field

Tools

Zoom

Qualtrics

Ticketing system

Job description

University of Nebraska – Lincoln seeks an IT Support Lead in the College of Business to oversee daily operations of the technical solutions center, support college events, and manage IT infrastructure. Responsibilities include administering the equipment checkout system, Zoom, Qualtrics, and other IT services for faculty, staff, and students.

The role emphasizes customer service, collaboration, and leadership in a dynamic academic environment with strong benefits and growth opportunities.