IT Support I: Grow Your Skills in a Dynamic IT Team

Weaver Consultants Group; Fort Worth (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Weaver Consultants Group in Fort Worth, TX is seeking an IT Support I to assist in maintaining the company’s core infrastructure and end-user environments. You will support hardware, software, printers, phones, and peripherals while ensuring timely incident response and thorough ticketing.

The role requires a technical degree or certifications and 2+ years in IT support, with strong knowledge of Office 365, Azure, Exchange Online, SharePoint, Active Directory, and MDT, plus basic networking and

Qualifications

• Bachelor's degree in a technical field or IT certifications.
• 2+ years of relevant IT support experience.
• Strong knowledge of Microsoft cloud and on-premises apps (Office 365 Admin, Azure, Exchange Online, SharePoint, Active Directory, MDT).

Responsibilities

• Provide technical assistance for computer hardware, software, printers/copiers.
• Respond to inquiries via support ticket, email, phone, or walk-up; document incidents.
• Configure and install desktops, laptops, printers, phones, and peripherals.
• Analyze, troubleshoot, and resolve reported incidents in a methodical way.
• Identify and escalate issues as needed; maintain IT asset organization.
• Create and maintain end-user documentation and KBAs for IT staff.

Skills

Bachelor's degree in IT

IT certifications

2+ years IT support experience

Office 365 Administration

Azure

Exchange Online

SharePoint

Active Directory

MDT

Networking basics

Security concepts (Phishing, CIA Triad

Firewalls

Communication skills

Ability to travel out of state

Education

Bachelor's degree in technical field

Job description

Weaver Consultants Group in Fort Worth, TX is seeking an IT Support I to assist in maintaining the company’s core infrastructure and end-user environments. You will support hardware, software, printers, phones, and peripherals while ensuring timely incident response and thorough ticketing.

The role requires a technical degree or certifications and 2+ years in IT support, with strong knowledge of Office 365, Azure, Exchange Online, SharePoint, Active Directory, and MDT, plus basic networking and