IT Support Engineer — Windows, macOS & Networking

Onyx Pacific Partners; Los Angeles (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement plan 401(k) matching

Professional development opportunities

Job summary

Onyx Pacific Partners in Los Angeles, CA is seeking an IT Support Specialist for a full-time role. The position involves maintaining and optimizing our IT infrastructure to support our financial solutions and provide day-to-day user support.

The IT Support Specialist will handle hardware and software troubleshooting, configure and maintain systems, ensure security, and assist in deploying new technologies within our office.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 2+ years of experience in IT support.
• Proficiency in Windows and macOS operating systems; familiarity with networking protocols.

Responsibilities

• Provide technical support to employees, ensuring systems and software run smoothly.
• Install, configure, and maintain hardware and software, including OS and network equipment.
• Troubleshoot and resolve hardware, software, and network issues; ensure security and compliance.

Skills

Strong communication

Teamwork

Problem-solving

Education

Bachelor's degree in Computer Science or related field

Tools

Windows

macOS

Networking protocols

Job description

Onyx Pacific Partners in Los Angeles, CA is seeking an IT Support Specialist for a full-time role. The position involves maintaining and optimizing our IT infrastructure to support our financial solutions and provide day-to-day user support.

The IT Support Specialist will handle hardware and software troubleshooting, configure and maintain systems, ensure security, and assist in deploying new technologies within our office.