IT Support Specialist — Flexible Hours & Growth

Onyx Premier Partners; Chicago (IL); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Professional development

Job summary

Onyx Premier Partners in Chicago, IL is seeking an IT Support Specialist to maintain IT infrastructure and provide hands-on technical support to employees. This full-time role focuses on troubleshooting hardware and software, assisting with networks, and user training to keep systems reliable and secure.

A bachelor’s degree in IT or a related field and 1–3 years of IT support experience are required. Strong Windows and macOS knowledge, plus proficiency with Microsoft Office and antivirus tools,

Qualifications

• Bachelor's degree in IT or a related field is required.
• 1–3 years of IT support or a similar role.
• Strong knowledge of Windows and macOS operating systems.
• Familiar with Microsoft Office, Adobe Suite, and antivirus software.

Responsibilities

• Provide technical support to employees, including troubleshooting hardware and software issues.
• Maintain and update IT systems and software, ensuring they run efficiently.
• Assist in setup and configuration of new hardware and software for employees.
• Monitor IT systems for potential issues and address them proactively.
• Document IT processes and procedures for future reference.
• Stay up-to-date with the latest IT trends and technologies to improve IT infrastructure.

Skills

Windows OS

macOS

Communication

Problem solving

Teamwork

Education

Bachelor's degree in IT/CS

Tools

Microsoft Office

Adobe Suite

Antivirus software

Job description

Onyx Premier Partners in Chicago, IL is seeking an IT Support Specialist to maintain IT infrastructure and provide hands-on technical support to employees. This full-time role focuses on troubleshooting hardware and software, assisting with networks, and user training to keep systems reliable and secure.

A bachelor’s degree in IT or a related field and 1–3 years of IT support experience are required. Strong Windows and macOS knowledge, plus proficiency with Microsoft Office and antivirus tools,