IT Support Engineer I — Global Operations Tech

Amazon Inc.; New York (NY); On-site; USD 42,000 - 57,000; Full time

Job summary

Amazon is seeking an IT Support Engineer I to implement technical solutions and provide high-quality support for computer hardware, operating systems, or enterprise software across sites in a defined area. You will troubleshoot straightforward problems and adapt standards as needed to achieve results.

The role offers competitive pay with benefits including healthcare starting Day 1, 401(k) matching, and paid parental leave, and a casual dress code at locations.

Qualifications

• 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
• 2+ years of troubleshooting in a multi-user high availability environment experience
• 2+ years of PC repair, troubleshooting, deployment and liquidation experience
• 1+ years of IT client, server, and network service delivery experience
• 2+ years of networking (DNS, DHCP, SSL, OSI Model, TCP/IP) experience
• 2+ years of Windows, Mac or Linux Operating systems support experience
• 2+ years of supporting and maintaining a corporate network environment experience
• High school or equivalent diploma

Skills

Windows Server technologies (AD, DFS,

Education

High school diploma or equivalent

Tools

SCCM

Job description

Amazon is seeking an IT Support Engineer I to implement technical solutions and provide high-quality support for computer hardware, operating systems, or enterprise software across sites in a defined area. You will troubleshoot straightforward problems and adapt standards as needed to achieve results.

The role offers competitive pay with benefits including healthcare starting Day 1, 401(k) matching, and paid parental leave, and a casual dress code at locations.