IT Support Associate II – Regional Ops Tech (Onsite)
Amazon Inc.
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Job summary
Amazon.com Services LLC is seeking an IT Support Associate II for Ops Tech Solutions (OTS) to support IT operations across facilities in the Kansas City area. You will resolve technical problems, support the operations team, and participate in career development opportunities to advance within Amazon.
The role involves handling IT equipment, supporting multiple buildings, and occasional travel within the region.
Qualifications
- Experience working with computer systems and troubleshooting.
- Experience in a dynamic environment with a high degree of customer service.
- 1+ years of Windows, Mac or Linux OS support experience or equivalent.
Responsibilities
- Allocating, maintaining, and troubleshooting IT equipment in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuously learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
Skills
Job description
Amazon.com Services LLC is seeking an IT Support Associate II for Ops Tech Solutions (OTS) to support IT operations across facilities in the Kansas City area. You will resolve technical problems, support the operations team, and participate in career development opportunities to advance within Amazon.
The role involves handling IT equipment, supporting multiple buildings, and occasional travel within the region.
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