IT Support Associate II — Growth, Training, & Hands-On Ops

Talentify; Bondurant (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Healthcare benefits starting Day 1

401(k) matching

Parental leave up to 20 weeks

Casual dress code

Job summary

Amazon's OpsTech IT in Iowa's Bondurant is seeking an IT Support Associate II to join the operations team, resolving a range of technical problems across facilities and networks. The role emphasizes learning, career development, and collaboration, with competitive compensation, Day 1 healthcare, 401(k) matching, and a casual dress code.

You will support Windows, Mac, and Linux systems, training new hires, and assisting customers from multiple buildings, with capacity to lift up to 49 lbs and

Qualifications

• 1+ years of Windows, Mac or Linux OS support experience.
• CompTIA A+ and CompTIA Network+ or Cisco CCNA.
• Linux (Redhat) knowledge and Microsoft hardware installation experience.

Responsibilities

• Allocate, maintain and troubleshoot IT equipment in Amazon Operations facilities.
• Handle support requests across the network.
• Assist in training new hires.
• Continuously learn new technologies.
• Support customers from multiple buildings and remote sites.
• Move up to 49 lbs and stand/walk for long shifts.

Skills

Windows support

Mac support

Linux support

CompTIA A+

CompTIA Network+

Cisco CCNA

Linux RedHat

Microsoft hardware

AWS

Tools

AWS

Job description

Amazon's OpsTech IT in Iowa's Bondurant is seeking an IT Support Associate II to join the operations team, resolving a range of technical problems across facilities and networks. The role emphasizes learning, career development, and collaboration, with competitive compensation, Day 1 healthcare, 401(k) matching, and a casual dress code.

You will support Windows, Mac, and Linux systems, training new hires, and assisting customers from multiple buildings, with capacity to lift up to 49 lbs and