IT Support Associate II — Global Operations Tech
Amazon
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Benefits offered by this job
Job summary
Amazon's OpsTech IT team in Robbinsville, NJ seeks an IT Support Associate II to support operations facilities across a defined geographic area. You will troubleshoot IT equipment, handle support requests, and assist in training new hires to deliver reliable services.
The role offers a dynamic environment with opportunities for career progression, local travel, and long shifts. Expect lifting up to 49 lbs and ongoing learning, plus comprehensive benefits from Day 1.
Qualifications
- Experience troubleshooting integrated and interdependent computer systems.
- Experience supporting Windows, Mac or Linux operating systems.
- Ability to lift up to 49 pounds and stand/walk during long shifts.
- Customer service experience in a dynamic environment.
Responsibilities
- Allocating, maintaining, and troubleshooting IT equipment in operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Travel within local/regional area to support customers.
Skills
Education
Tools
Job description
Amazon's OpsTech IT team in Robbinsville, NJ seeks an IT Support Associate II to support operations facilities across a defined geographic area. You will troubleshoot IT equipment, handle support requests, and assist in training new hires to deliver reliable services.
The role offers a dynamic environment with opportunities for career progression, local travel, and long shifts. Expect lifting up to 49 lbs and ongoing learning, plus comprehensive benefits from Day 1.
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