IT Support Analyst: SCCM, VDI & Airwatch (Remote Flex)

S R INTERNATIONAL INC; Harrisburg (Dauphin County); Hybrid; USD 55,000 - 75,000; Full time

Job summary

S R INTERNATIONAL INC in Mechanicsburg, PA is seeking a 3rd level Support Analyst to manage PSDC SCCM, Airwatch, VDI, and Inmate environments. You will troubleshoot escalations, support hardware and software, and guide end users as needed.

The role includes assisting with SCCM deployments, OS deployment task sequences, and packaging, plus evaluation of hardware and software needs. Onsite work is expected with opportunities for remote work based on business needs, with fingerprint background

Qualifications

• At least 3 years of relevant experience.

Responsibilities

• Provide 3rd level support for PSDC SCCM, Airwatch, VDI, and Inmate environments.
• Troubleshoot hardware and software escalations and assist IT staff and end users.
• Assist with SCCM deployments, OS deployment task sequences, and packaging.

Job description

S R INTERNATIONAL INC in Mechanicsburg, PA is seeking a 3rd level Support Analyst to manage PSDC SCCM, Airwatch, VDI, and Inmate environments. You will troubleshoot escalations, support hardware and software, and guide end users as needed.

The role includes assisting with SCCM deployments, OS deployment task sequences, and packaging, plus evaluation of hardware and software needs. Onsite work is expected with opportunities for remote work based on business needs, with fingerprint background