IT Site Support Intern: Helpdesk & Operations

Quad/Graphics; Sussex (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Dental insurance

Vision insurance

401(k) retirement savings

Paid time off

holidays

Additional benefits

Job summary

Quad/Graphics is seeking a Site Support intern to assist with the maintenance and operation of IT systems. You will help troubleshoot incidents, perform root cause analysis, and communicate with the team in a courteous and timely manner to keep operations smooth.

The role involves keeping the storage area organized, handling e-waste per SOPs, and supporting shipping and receiving tasks, while assisting with help desk tickets as workload allows.

Qualifications

• Pursuing a degree in an IT field.
• Appropriate education and/or experience may be substituted on an equivalent basis.

Responsibilities

• Keep storage area’s organized
• Perform E-waste and follow SOP’s
• Shipping and Receiving product
• Help with tickets as time allows

Skills

Organizational skills

Independence

Communication skills

Education

Pursuing IT degree

Job description

Quad/Graphics is seeking a Site Support intern to assist with the maintenance and operation of IT systems. You will help troubleshoot incidents, perform root cause analysis, and communicate with the team in a courteous and timely manner to keep operations smooth.

The role involves keeping the storage area organized, handling e-waste per SOPs, and supporting shipping and receiving tasks, while assisting with help desk tickets as workload allows.