IT Intern — Help Desk & Workstation Setup Pro

Collins Engineers, Inc.; Chicago (IL); On-site; USD 30,000 - 42,000; Full time

Job summary

Collins Engineers, Inc. is seeking a college student passionate about technology to support all offices by monitoring management tools, providing technical troubleshooting oversight, and setting up new computer configurations. This role will also support ongoing IT projects across the company.

You will assist with help desk tasks, install and troubleshoot office software, set up workstations, and maintain equipment inventory to keep systems reliable company-wide.

Qualifications

• College student with an interest in information technology and service excellence.
• Ability to assist with hardware, software, and technical support tasks.
• Willingness to interact with vendors and employees to resolve issues.

Responsibilities

• Assist staff with providing computer hardware, software, and technical support.
• Provide help desk support.
• Install and troubleshoot problems with office software systems, including installing new applications, installing upgrades, and assisting users to solve software problems.
• Set up new workstations.
• Conduct inventory of all technological equipment.

Skills

Technical support

Help desk

System setup

Troubleshooting

Vendor management

Education

College student

Tools

Office software

Help desk software

Job description

Collins Engineers, Inc. is seeking a college student passionate about technology to support all offices by monitoring management tools, providing technical troubleshooting oversight, and setting up new computer configurations. This role will also support ongoing IT projects across the company.

You will assist with help desk tasks, install and troubleshoot office software, set up workstations, and maintain equipment inventory to keep systems reliable company-wide.